Loyalty Program
The Loyalty Program is a property-wide points system that tracks value across hotel stays, Copper Table dining, and gaming floor activity - combining all three into a single account balance rather than forcing guests to manage separate reward streams. It is built for guests who visit North Battleford with some regularity: business travellers on the Yellowhead corridor, regional visitors, and Saskatchewan residents who make the Battlefords a seasonal destination. Redemption is designed to be immediate and friction-free, with no waiting periods or category restrictions.
Unified Point Earning
Every dollar spent on rooms, dining, and gaming floor activity earns points on the same scale - no category earns at a penalised rate.
Instant Redemption at Checkout
Accumulated points apply directly to the final folio at checkout with no minimum balance requirement and no expiry during active-member years.
Birthday Bonus Credit
Active members receive an automatic point bonus loaded to their account during their birthday month - usable across any hotel service.
Referral Rewards
Members earn 500 bonus points for each new member they refer who completes a qualifying stay - a mechanism that grows organically through genuine guest satisfaction.
Digital Account Dashboard
A mobile-optimised account portal displays current balance, recent transactions, and available rewards in real time - no paper cards, no call-in balance checks.
Annual Milestone Recognition
Members who reach the annual spend threshold receive a complimentary one-night stay in a Battleford Flats Suite - automatically credited, no claim form required.