Responsible Gambling Policy

This Responsible Gambling Policy applies to , located at . We are committed to providing a safe, fair, and enjoyable entertainment experience for all of our guests. We believe that gambling should always remain a fun and recreational activity, and we take our responsibility to support healthy play very seriously.

Our Commitment

At , we genuinely care about the well-being of every person who walks through our doors or visits our platform. We recognize that while the vast majority of our guests enjoy gambling responsibly, some individuals may experience difficulties that can affect their personal lives, finances, and relationships.

We are dedicated to:

  • Providing a transparent, honest, and fair gambling environment.
  • Offering resources, tools, and support to help guests make informed decisions about their gambling activity.
  • Training our staff to recognize signs of problem gambling and respond with compassion and professionalism.
  • Actively cooperating with national and international responsible gambling organizations.
  • Continuously reviewing and improving our responsible gambling practices to meet the highest standards.
  • Never targeting vulnerable individuals or those who have self-excluded from gambling activities.

We want every guest to leave feeling entertained, respected, and cared for. If you or someone you know needs support, please do not hesitate to reach out — help is always available, and you do not have to face this alone.

18+ Age Policy

Gambling at is strictly reserved for individuals who are 18 years of age or older. We maintain a zero-tolerance policy toward underage gambling and take every reasonable measure to prevent minors from participating in any gambling activity on our premises or platform.

Our age verification measures include:

  • Mandatory age verification checks at entry points and upon account registration.
  • Requests for government-issued photo identification from any guest who appears to be under the age of 25.
  • Immediate refusal of service to any individual who cannot provide valid proof of age.
  • Regular staff training on identifying and handling potential underage gambling situations.
  • Clear and prominent display of the minimum age requirement throughout our premises and digital platforms.

If you are a parent or guardian, we encourage you to speak openly with young people about the risks associated with gambling and to make use of parental control software to restrict access to gambling websites. Protecting young people is a shared responsibility, and we are proud to play our part.

Recognizing the Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or financial situation. It often develops gradually, and many people are unaware that their gambling habits have become harmful. Recognizing the warning signs early is the first step toward getting help.

You or someone you care about may be experiencing problem gambling if you notice any of the following signs:

  • Spending more money on gambling than you can afford to lose.
  • Borrowing money or selling possessions in order to gamble.
  • Feeling anxious, irritable, or restless when not gambling.
  • Gambling to escape stress, anxiety, depression, or other emotional difficulties.
  • Chasing losses by continuing to gamble in an attempt to win back money that has been lost.
  • Lying to family members, friends, or colleagues about gambling habits or the amount of time and money spent gambling.
  • Neglecting work, school, family, or social responsibilities due to gambling.
  • Making repeated unsuccessful attempts to cut back or stop gambling entirely.
  • Feeling a constant preoccupation with gambling, including planning future sessions or thinking about past wins and losses.
  • Experiencing relationship difficulties, financial hardship, or legal problems as a result of gambling.

If any of these signs feel familiar to you, please know that you are not alone and that help is available. Reaching out for support is a sign of strength, and recovery is absolutely possible with the right resources and encouragement.

Self-Exclusion and Player Protection Tools

We offer a range of practical tools to help our guests maintain control over their gambling activity. These tools are available to all guests and can be activated at any time without judgment or hesitation from our team.

Self-Exclusion

If you feel that gambling is becoming a problem, you have the right to self-exclude from our casino. Self-exclusion is a voluntary agreement between you and that restricts your access to our gambling services for a defined period of time. This program is available for periods ranging from a minimum of six months to a permanent lifetime exclusion.

Once self-exclusion is in place, we will take all reasonable steps to ensure that:

  • You are not permitted entry to gambling areas of the premises.
  • Your account is suspended and access to online gambling services is blocked.
  • You do not receive any promotional materials or marketing communications related to gambling.
  • Any winnings accumulated during a self-exclusion period may be forfeited in accordance with applicable regulations.

To initiate self-exclusion, please speak with a member of our team at the front desk or contact us directly through our designated responsible gambling support channel.

Deposit and Spending Limits

Guests are encouraged to set personal deposit and spending limits to help manage their gambling budgets effectively. These limits can be set on a daily, weekly, or monthly basis and can be adjusted at any time. Please note that requests to increase limits may be subject to a mandatory cooling-off period.

Reality Checks and Session Reminders

We provide optional session time reminders to help guests stay aware of how long they have been gambling. These regular check-ins encourage guests to pause, reflect on their play, and make conscious decisions about whether to continue or stop.

Cooling-Off Periods

If you need a short break from gambling but are not ready to commit to a full self-exclusion, you may request a temporary cooling-off period. During this time, you will be unable to access gambling services, giving you the space and time to reflect on your habits.

Account Activity Reviews

Guests may request a full summary of their gambling activity at any time, including a record of deposits, withdrawals, time spent gambling, and net losses. This information can be a helpful tool for understanding your gambling patterns and making informed decisions going forward.

Support and Helpline Numbers

If you are concerned about your own gambling or the gambling of someone close to you, please do not wait to seek help. Trained counsellors and support workers are available around the clock through a variety of national and international organizations. All services listed below are free, confidential, and non-judgmental.

Canadian Support Services

  • Saskatchewan Problem Gambling Helpline: 1-800-306-6789 — Available 24 hours a day, 7 days a week, offering confidential support and referrals for Saskatchewan residents.
  • Connex Ontario (Mental Health and Addictions Support): 1-866-531-2600 — Provides access to mental health and addiction services across Canada.
  • Gamblers Anonymous Canada: Visit www.gamblersanonymous.org to find local meetings and peer support groups across Canada.

International Support Services

  • GamCare (United Kingdom): 0808 8020 133 — Free, confidential information, support, and counselling for anyone affected by problem gambling. Available 24/7. Website: www.gamcare.org.uk
  • BeGambleAware (United Kingdom): 0808 8020 133 — A leading source of information and support for responsible gambling and problem gambling treatment. Website: www.begambleaware.org
  • National Council on Problem Gambling — NCPG (United States): 1-800-522-4700 — The National Problem Gambling Helpline, available 24 hours a day, 7 days a week, offering call, text, and chat support. Website: www.ncpgambling.org
  • Gambling Therapy (International): A global service offering free practical advice and emotional support to anyone affected by problem gambling. Available online in multiple languages. Website: www.gamblingtherapy.org
  • Gamblers Anonymous (International): A worldwide fellowship of individuals who share their experience, strength, and hope with each other in order to solve their common problem. Website: www.gamblersanonymous.org

You deserve support, understanding, and the opportunity to reclaim control of your life. Our team at is always here to point you in the right direction. Please never hesitate to ask for help — reaching out is the bravest and most important step you can take.

Contact Us

If you have any questions about this Responsible Gambling Policy, wish to activate any of the player protection tools described above, or simply need someone to talk to about your gambling, please contact us directly:

  • Legal Entity:
  • Address:

Our team is committed to responding with empathy, professionalism, and the utmost respect for your privacy. You matter to us, and we are here to help.